Team Collaboration
Made Simple
A shared inbox for customer conversations. Collaborate with your team, assign tickets, and resolve issues faster than ever.
feedback.product7.io/inbox
Inbox3 new
SK
Sarah K.2m ago
How do I export my data to CSV?
MR
Mike R.15m ago
The Slack integration isn't syncing
AL
Anna L.1h ago
Thanks for the quick response!
JW
James W.2h ago
Feature request: bulk import
Support at scale
Everything your team needs to deliver exceptional support, together.
Shared Inbox
One inbox for your entire team. No more CC chaos or missed messages.
Assignment & Routing
Assign conversations to team members. Route by topic, language, or priority.
Collision Detection
See when teammates are viewing or replying. No duplicate responses.
Saved Replies
Create templates for common questions. Reply in seconds, not minutes.
Customer Context
See customer history, plan, and activity right in the conversation view.
SLA & Analytics
Track response times and resolution rates. Meet your support SLAs.