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Measure Customer
Sentiment & Loyalty

Run targeted NPS and CSAT surveys via email, in-app widgets, or QR codes. Track customer sentiment over time and take action on insights.

feedback.product7.io/surveys
NPS Dashboard
72
Net Promoter Score
+8vs last month
1
2
3
4
5
6
7
8
9
10
Detractors (15%)Passives (20%)Promoters (65%)
2,847
Responses
34%
Response Rate
4.6
CSAT Score

How it works

Run targeted surveys via email, in-app widgets, or QR codes. Track NPS, CSAT, and customer sentiment over time.

01

Design

Create beautiful surveys

Build stunning surveys that match your brand. Choose from proven templates or create custom questions.

  • Drag-and-drop survey builder
  • NPS, CSAT, and custom question types
  • Brand colors and custom styling
  • Mobile-optimized templates
02

Distribute

Multi-channel delivery

Reach your customers wherever they are. Send surveys through multiple channels for maximum response rates.

  • Email campaigns with scheduling
  • In-app widgets and popups
  • QR codes for physical touchpoints
  • Embed anywhere on your site
03

Analyze

Actionable insights

Turn raw data into strategic decisions. Understand trends and take action on customer feedback.

  • Real-time response tracking
  • Sentiment analysis and trends
  • Segment by user attributes
  • Export reports to CSV/PDF

Powerful survey features

Everything you need to measure and improve customer satisfaction.

NPS Surveys

Measure customer loyalty with Net Promoter Score surveys. Track trends over time.

CSAT Surveys

Capture customer satisfaction at key touchpoints in the customer journey.

Multi-Channel

Send surveys via email, in-app widgets, SMS, or embed anywhere on your site.

Targeting & Segments

Show surveys to specific user segments based on behavior, plan, or attributes.

Real-time Analytics

Watch responses come in live. Analyze trends and identify patterns instantly.

Follow-up Automation

Trigger automated responses based on survey scores. Rescue detractors automatically.